Cavalry Terms of Service

Last Modified Date: July 1, 2025

Thank you for using the Cavalry AI Interviewer platform (the “Platform”), operated by Cavalry Inc., (“Cavalry,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our Software-as-a-Service (SaaS) platform, including our websites and associated domains at https://www.cavalryhr.com and https://app.cavalryhr.com (collectively, the “Sites”), and our AI-powered interview tools and related services (collectively, the “Services”). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

1. Definitions

  1. Company: A business or organization that subscribes to the Platform to assess candidates for open job positions using the Services.

  2. Candidate: An individual who participates in AI-powered interviews conducted by a Company via the Platform.

  3. User: Any individual or entity accessing the Platform, including Companies and Candidates.

  4. Subscription: A paid plan providing a Company with access to the Services, including a set number of credits for conducting AI interviews.

  5. Credits: Units purchased or included in a Subscription, used by Companies to conduct completed AI interviews.

  6. AI Interview: An interview conducted through the Platform’s AI-powered tools, including transcripts and related data, accessible exclusively to the Company that initiated the interview and Cavalry.

2. Eligibility.

You must be at least 18 years old, be located in the United States, and have the legal capacity to enter into these Terms. Companies must have the authority to bind their organization to these Terms. Candidates must be authorized to participate in job interviews.

3. Services Overview.

Cavalry provides a platform that enables Companies to assess Candidates for open job positions using AI-powered interview tools. It is a subscription-based service where Companies pay for access to conduct AI interviews. Candidates participate in interviews at the invitation of Companies. AI interviews, transcripts, and related data are stored securely on the Platform and are accessible only to the Company that initiated the interview and Cavalry. Data will not be made public but may be used by Cavalry as set forth herein.

4. User Accounts

  1. Company Accounts: Companies must register for an account to access the Services. Companies are responsible for maintaining the confidentiality of their account credentials and for all activities under their account. Companies must notify Cavalry immediately of any unauthorized use.

  2. Candidate Accounts: Candidates may be required to create an account or provide information to participate in AI interviews. Candidates are responsible for the accuracy of the information provided and for maintaining the security of their account, if applicable.

5. Subscriptions and Payments

  1. Subscriptions: Companies must purchase a Subscription to use the Services. Subscriptions include a set number of Credits for conducting AI interviews. Companies may purchase additional Credits at a fixed price per Credit, as specified in the Subscription details.

  2. Payments: Payments are processed securely via Stripe. Companies are responsible for providing valid payment information and agree to pay all fees associated with their Subscription and additional Credits. All fees are non-refundable except as required by law or as expressly stated in these Terms. In using the Platform and Stripe, Users agree to the following https://stripe.com/legal/ssa.

  3. Billing: Subscriptions are billed on a recurring basis (e.g., monthly or annually) as specified at the time of purchase and renew automatically. Companies may cancel their Subscription at any time, but no refunds will be provided for unused Credits or Subscription periods unless otherwise required by law.

  4. Price Changes: Cavalry reserves the right to modify Subscription fees or Credit prices. Companies will be notified of any changes at least 30 days in advance, and continued use of the Services after the change constitutes acceptance of the new pricing.

6. Use of the Services

  1. Company Responsibilities: Companies may use the Platform to conduct AI interviews for their open job positions. Companies agree to use the Services in compliance with applicable laws, including employment, anti-discrimination, and data protection laws. Companies are solely responsible for the content of their job postings, interview processes, and hiring decisions.

  2. Candidate Responsibilities: Candidates agree to provide accurate information during AI interviews and to use the Platform in good faith. Candidates may not record, share, or distribute interview content without permission.

  3. Prohibited Conduct: Users may not (i) use the Platform for any unlawful purpose or in violation of these Terms; (ii) attempt to reverse-engineer, hack, or interfere with the Platform’s functionality; (iii) misrepresent their identity or provide false information; (iv) use the Platform to transmit harmful, offensive, or defamatory content; (v) Engage in any activity that disrupts or impairs the Platform’s performance.

7. Data and Privacy

  1. AI Interview Data: AI interviews, transcripts, and related data are stored securely on the Platform and are accessible only to the Company that initiated the interview and Cavalry. This data will not be made public.

  2. Privacy Policy: Our Privacy Policy governs the collection, use, and storage of User data. By using the Platform, you consent to our data practices as described in the Privacy Policy. https://www.cavalryhr.com/privacy-policy

8. Intellectual Property

  1. Cavalry’s Rights: The Platform, Services, and all related content (including software, algorithms, designs, trademarks, and documentation) are owned by Cavalry or its licensors and are protected by copyright, trademark, and other intellectual property laws. Users are granted a limited, non-exclusive, non-transferable, revocable license to use the Services for their intended purpose during the term of their Subscription or authorized access.

  2. User Content: Companies and Candidates retain ownership of the content they submit to the Platform (e.g., job postings, interview responses, or resumes). By submitting content, Users grant Cavalry a worldwide, non-exclusive, royalty-free, perpetual license to use, store, process, and reproduce such content solely to provide, improve, and promote the Services, subject to applicable data protection laws.

9. Termination

  1. By Cavalry: Cavalry may suspend or terminate a User’s access to the Platform immediately for violation of these Terms, non-payment, fraudulent activity, or any conduct that harms the Platform or other Users, with or without notice. Cavalry may also terminate access if required by law or if the Services are discontinued. Additionally, Cavalry may discontinue services for any reason or no reason what so ever at its discretion. 

  2. By Users: Companies may cancel their Subscription at any time through their account settings or by contacting us. Candidates may request deletion of their account or data by contacting us, subject to applicable laws. No refunds will be owed for Subscriptions cancelled prior to renewal or for credits unused.

  3. Effect of Termination: Upon termination, Companies will lose access to the Services, and any unused Credits will be forfeited. Cavalry may retain User data as required by law or for legitimate business purposes, such as compliance or record-keeping. Provisions of these Terms that by their nature should survive termination (e.g., intellectual property, limitation of liability, indemnity) will continue to apply.

10. Warranty Disclaimer

THE PLATFORM AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ACCURACY. CAVALRY DOES NOT WARRANT THAT: (i) THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (ii) THE AI INTERVIEWS OR THEIR OUTCOMES WILL MEET A COMPANY’S HIRING NEEDS OR EXPECTATIONS; (iii) THE PLATFORM WILL BE COMPATIBLE WITH ALL HARDWARE, SOFTWARE, OR NETWORKS; OR (iv) ANY USER CONTENT OR DATA WILL BE SECURE FROM UNAUTHORIZED ACCESS BEYOND CAVALRY’S REASONABLE CONTROL. Companies and Candidates use the Platform at their own risk. No advice or information provided by Cavalry will create any warranty not expressly stated in these Terms.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CAVALRY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO: (i) YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE PLATFORM OR SERVICES; (ii) ANY AI INTERVIEW OUTCOMES, HIRING DECISIONS, OR CANDIDATE PERFORMANCE; (iii) ANY USER CONTENT OR THIRD-PARTY CONTENT ON THE PLATFORM; (iv) ANY UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR DATA; OR (v) ANY OTHER MATTER RELATING TO THESE TERMS OR THE SERVICES. 

Cavalry’s total aggregate liability for all claims arising under these Terms or the Services will not exceed the greater of: (a) the amount paid by the Company for the Subscription in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100). This limitation applies regardless of the legal theory (e.g., contract, tort, or statute) and even if Cavalry has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you to the extent prohibited by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Cavalry, its affiliates, officers, directors, employees, agents, licensors, and successors from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to: (i) Your use of the Platform or Services in violation of these Terms or applicable law; (ii) Your content, including job postings, interview responses, or other materials you submit to the Platform; (iii) Your violation of any third-party rights, including intellectual property, privacy, or publicity rights; (iv) Any hiring decisions, employment actions, or interactions between Companies and Candidates; or (v) Any negligent or willful misconduct by you or your representatives. Cavalry reserves the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate fully with such defense.

13. Dispute Resolution and Governing Law

  1. Governing Law: These Terms and any disputes arising out of or relating to them or the Services will be governed by the laws of the State of California, USA, without regard to its conflict of law principles.

  2. Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms or the Services will be resolved exclusively through binding arbitration conducted in San Francisco, California, under the Commercial Arbitration Rules of the American Arbitration Association (AAA). The arbitration will be conducted by a single arbitrator, and the language of the arbitration will be English. The arbitrator’s award will be final and binding, and judgment may be entered thereon in any court of competent jurisdiction. Each party will bear its own costs and attorneys’ fees, except as otherwise provided by law or the arbitrator’s decision.

  3. Exceptions: Notwithstanding the above, either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property, confidential information, or other proprietary rights. Any such action must be filed exclusively in the state or federal courts located in San Francisco, California, and the parties consent to the personal jurisdiction and venue of such courts.

  4. Class Action Waiver: All disputes will be resolved on an individual basis. You waive any right to participate in a class, collective, or representative action, whether in arbitration or litigation, against Cavalry relating to these Terms or the Services.

  5. Time Limitation: Any claim arising under these Terms must be brought within one (1) year after the cause of action arises, or it will be barred.

14. General Terms

  1. Entire Agreement: These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Cavalry regarding the Platform and Services, superseding all prior or contemporaneous agreements, communications, or understandings, whether written or oral.

  2. Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

  3. Waiver: No waiver of any provision of these Terms will be effective unless in writing and signed by Cavalry. The failure to enforce any right or provision will not constitute a waiver of future enforcement.

  4. Assignment: You may not assign or transfer your rights or obligations under these Terms without Cavalry’s prior written consent. Cavalry may assign or transfer these Terms, in whole or in part, to any affiliate or successor without notice to you.

  5. Force Majeure: Cavalry will not be liable for any delay or failure to perform its obligations under these Terms due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, strikes, government actions, or internet or utility failures.

  6. Notices: Notices to Cavalry must be sent to support@cavalryhr.com. Notices to Users will be sent via email to the address associated with their account or through the Platform. Notices are deemed received 24 hours after transmission or posting.

  7. No Agency: No agency, partnership, joint venture, or employment relationship is created between you and Cavalry by these Terms, and neither party has authority to bind the other.

  8. Compliance with laws: You agree to comply with all applicable laws, rules, and regulations, including export control and trade sanctions laws, including those of the United States. You represent that you are not located in a country subject to U.S. embargoes or listed on any U.S. government restricted party list.

15. Changes to These Terms.

Cavalry may update these Terms at any time. We will notify Users of material changes via email or through the Platform at least 30 days before the changes take effect. Continued use of the Services after the effective date of the updated Terms constitutes acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Services.

16. Contact Us

For questions, support, or to report violations of these Terms, contact us at:

  • Email: support@cavalryhr.com